Shipping Policy
Thank you for choosing BJH SPICES. We strive to ensure that your orders are processed and delivered to you as quickly and efficiently as possible. Please review our shipping policy below:
1. Processing Time:
- Orders are typically processed and shipped within 24 to 48 hours of payment confirmation, excluding weekends and holidays.
2. Delivery Time:
- For customers located in Amritsar:
- Orders are estimated to be delivered within 2-3 business days from the date of shipment.
- For customers located outside Amritsar (Rest of India):
- Orders are estimated to be delivered within 7-10 business days from the date of shipment.
3. Shipping Partners:
- We work with trusted shipping partners to ensure reliable and timely delivery of your orders.
4. Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
5. Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the shipping destination. The exact shipping charges will be displayed during the checkout process.
6. Shipping Restrictions:
- At this time, we only ship orders within India. We do not offer international shipping.
7. Delays and Exceptions:
- While we strive to meet the estimated delivery times, unforeseen circumstances such as extreme weather conditions or logistical issues with our shipping partners may cause delays. In such cases, we will notify you promptly and work to resolve the issue as soon as possible.
8. Contact Us:
- If you have any questions or concerns about our shipping policy, please feel free to contact us at bjhspices@gmail.com.
By placing an order with BJH SPICES, you acknowledge and agree to abide by the terms and conditions outlined in this shipping policy.
Cancellation Policy
Thank you for choosing BJH SPICES. Please read our cancellation policy carefully before placing an order, as orders cannot be cancelled once they have been placed.
1. No Cancellation:
- Once an order is placed and confirmed, it cannot be cancelled or modified.
2. Changes to Orders:
- We understand that mistakes can happen. If you need to make changes to your order, such as updating the shipping address or correcting a product selection, please contact us immediately after placing your order. While we cannot guarantee that changes can be accommodated, we will do our best to assist you.
3. Refunds:
- As orders cannot be cancelled, refunds will not be issued for any reason once an order is placed.
4. Exceptions:
- In the event of a rare circumstance, such as a technical error resulting in duplicate orders or an issue with the product received, please contact us immediately for assistance.
5. Contact Us:
- If you have any questions or concerns about our cancellation policy, please feel free to contact us at [provide contact information].
By placing an order with BJH SPICES, you acknowledge and agree to abide by the terms and conditions outlined in this cancellation policy.
QUESTIONS
• If you have any questions concerning our return policy, please contact us at:
+917889095838
bjhspices@gmail.com